Blue Fox Properties - Tucson & Oro Valley Property Management
December 2016
 
Address
215 Giaconda Way, Suite 111
Tucson, Arizona 85704
Phone
(520) 780-7888
Fax
(520) 844-6296
Blue Fox Properties isn't just Tucson and Oro Valley's premier property management company. We're stress elimination specialists!
 
 
What Do People
Think About Us
Trusting another individual with your major assets in life can truly leave a knot in your stomach. You worry about them not doing things the way you would, your property being destroyed, or them just not caring about you as an individual and treating you as just another number. After working with Sylvia White, I can honestly say you can put those fears to rest. Sylvia pays strong attention to detail and makes herself available whenever needed. It's evident she takes time to get to know the property and thoroughly documents each cranny and nook, not to mention get to know her clients too! Your not a number with Sylvia her dedication, efficiency and knowledge earns your business everyday!


Jessica Burrow
How We Can Help You
  • Reduce Legal Liability
  • Pre-tenant Photos & Documentation
  • Tenants' HOA Compliance
  • Tenant Screening
  • Risk Management
  • Positive Tenant Experience / Retention
  • And More
Our Associations
Blue Fox Properties - Tucson & Oro Valley Property Management
Retaining Good Tenants
It is obvious why an investor would not encourage bad tenants to remain in their property, just as it is understandable why a property owner or manager would want to put effort into retaining good tenants - it is simply a matter of financial common sense.
Vacancies are costly - turnover means high expenditures, not to mention stress. A good tenant is really worth their weight in gold because they make timely payments, care for the property, and take responsibility for reporting problems to the property manager and/or owner.
What retains good tenants? Our company approaches tenant retention with the three R's - Reasonable Management, Respect for Tenants, and Reward Good Tenancy.
Reasonable Management
We find that conducting reasonable management of the property is the first step. Offering fair market rent and conditions, providing a clean and safe environment, and practicing Fair Housing attracts "good tenants." This starts everything off on the right track. Then, while the tenant is in the property, it is important to keep up maintenance, which discourages them from thoughts of moving to a "better" residence.
Respect for Tenants
Bad tenants and "slumlords" are the culprits who have created misconceptions about rental property. Everyone has heard the horror stories on how tenants have trashed the property, not paid rent for months, or sued the property owner. Conversely, many tenants feel the property owner and/or manager will not take care of the property, only wanting to raise the rent, while they (the tenants) are the ones really paying the mortgage. Movies seem to abound on this subject. As property managers, we have heard it all and will continue to hear the lament in the future.
The truth is, bad tenants and poor property owners do exist and do create these misconceptions. However, our experience is both are the minority; the majority of owners and tenants are decent human beings. Therefore, it is important to treat tenants "with respect," instead of expecting the worst and promoting distrust.
It is important to listen to a tenant's request and/or complaint. Perhaps they cannot have the new carpet they want, but if they know someone is listening, considering the condition and safety of the carpet, and initiating repairs, it does help. Ignoring them only promotes the feeling of "lack of respect."
The term "landlord" first came from feudal properties in England, and the first renters were slaves or peasants in the kingdom. However, it is not a good idea to continue the attitude of a caste system without rights. Residents have the right to enjoyment of their "home" and landlord/tenant laws guarantee this. It is important to go beyond just "obeying the law."
Owners and/or managers should not expect to see the property (unless in an emergency) without a courteous call, consideration of the tenant's schedule, or the proper notification. What is important is to "respect" their right to privacy in their home.
Reward Good Tenancy
If you have provided reasonable management, treated the tenants with respect, then take it one-step further and reward good tenancy. There are many ways to do this – renewing their lease with the same rent or a reasonable increase; updating the property with new carpeting, paint, or a new appliance; rewarding them with a gift certificate during the year at an unexpected time. Rewarding and recognizing their timely payments and care of the property promotes good will and discourages the urge to move.
There are always reasons why a tenant will move despite using reasonable management, respect, and rewards; but taking this approach will simply lead to another good tenant.

The material provided in this newsletter is for informational and educational purposes only. It is NOT legal advice.
Although we believe this material is accurate, we cannot guarantee that it is 100% without errors.

Services Provided By: Property Management Newsletters

Newsletter | Oro Valley, Tucson, Marana, Continental Ranch and Ranch Vistoso, Arizona Property Management Services by Blue Fox Properties, LLC)

 

Blue Fox Properties - Tucson & Oro Valley Property Management
December 2016
 
Address
215 Giaconda Way, Suite 111
Tucson, Arizona 85704
Phone
(520) 780-7888
Fax
(520) 844-6296
Blue Fox Properties isn't just Tucson and Oro Valley's premier property management company. We're stress elimination specialists!
 
 
What Do People
Think About Us
Trusting another individual with your major assets in life can truly leave a knot in your stomach. You worry about them not doing things the way you would, your property being destroyed, or them just not caring about you as an individual and treating you as just another number. After working with Sylvia White, I can honestly say you can put those fears to rest. Sylvia pays strong attention to detail and makes herself available whenever needed. It's evident she takes time to get to know the property and thoroughly documents each cranny and nook, not to mention get to know her clients too! Your not a number with Sylvia her dedication, efficiency and knowledge earns your business everyday!


Jessica Burrow
How We Can Help You
  • Reduce Legal Liability
  • Pre-tenant Photos & Documentation
  • Tenants' HOA Compliance
  • Tenant Screening
  • Risk Management
  • Positive Tenant Experience / Retention
  • And More
Our Associations
Blue Fox Properties - Tucson & Oro Valley Property Management
Retaining Good Tenants
It is obvious why an investor would not encourage bad tenants to remain in their property, just as it is understandable why a property owner or manager would want to put effort into retaining good tenants - it is simply a matter of financial common sense.
Vacancies are costly - turnover means high expenditures, not to mention stress. A good tenant is really worth their weight in gold because they make timely payments, care for the property, and take responsibility for reporting problems to the property manager and/or owner.
What retains good tenants? Our company approaches tenant retention with the three R's - Reasonable Management, Respect for Tenants, and Reward Good Tenancy.
Reasonable Management
We find that conducting reasonable management of the property is the first step. Offering fair market rent and conditions, providing a clean and safe environment, and practicing Fair Housing attracts "good tenants." This starts everything off on the right track. Then, while the tenant is in the property, it is important to keep up maintenance, which discourages them from thoughts of moving to a "better" residence.
Respect for Tenants
Bad tenants and "slumlords" are the culprits who have created misconceptions about rental property. Everyone has heard the horror stories on how tenants have trashed the property, not paid rent for months, or sued the property owner. Conversely, many tenants feel the property owner and/or manager will not take care of the property, only wanting to raise the rent, while they (the tenants) are the ones really paying the mortgage. Movies seem to abound on this subject. As property managers, we have heard it all and will continue to hear the lament in the future.
The truth is, bad tenants and poor property owners do exist and do create these misconceptions. However, our experience is both are the minority; the majority of owners and tenants are decent human beings. Therefore, it is important to treat tenants "with respect," instead of expecting the worst and promoting distrust.
It is important to listen to a tenant's request and/or complaint. Perhaps they cannot have the new carpet they want, but if they know someone is listening, considering the condition and safety of the carpet, and initiating repairs, it does help. Ignoring them only promotes the feeling of "lack of respect."
The term "landlord" first came from feudal properties in England, and the first renters were slaves or peasants in the kingdom. However, it is not a good idea to continue the attitude of a caste system without rights. Residents have the right to enjoyment of their "home" and landlord/tenant laws guarantee this. It is important to go beyond just "obeying the law."
Owners and/or managers should not expect to see the property (unless in an emergency) without a courteous call, consideration of the tenant's schedule, or the proper notification. What is important is to "respect" their right to privacy in their home.
Reward Good Tenancy
If you have provided reasonable management, treated the tenants with respect, then take it one-step further and reward good tenancy. There are many ways to do this – renewing their lease with the same rent or a reasonable increase; updating the property with new carpeting, paint, or a new appliance; rewarding them with a gift certificate during the year at an unexpected time. Rewarding and recognizing their timely payments and care of the property promotes good will and discourages the urge to move.
There are always reasons why a tenant will move despite using reasonable management, respect, and rewards; but taking this approach will simply lead to another good tenant.

The material provided in this newsletter is for informational and educational purposes only. It is NOT legal advice.
Although we believe this material is accurate, we cannot guarantee that it is 100% without errors.

Services Provided By: Property Management Newsletters